At Dass Moto Parts, safeguarding your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
Information Collection:
When you visit our website, we may request personal details such as your name, email address, mailing address, phone number, date of birth, or other relevant information to enhance your experience. Additionally, we may retain notes from any communications regarding orders, complaints, or inquiries. Should you engage with us via social media, we may collect your username or contact details to facilitate communication.
We collect information when you:
- Register for an account
- Place an order as a guest or member
- Subscribe to newsletters
- Respond to surveys
- Contact us through any communication channel, including social media
Use of Information:
The information we gather serves various purposes, including:
- Processing and fulfilling orders
- Following up on correspondence
- Providing updates on active orders
- Notifying you of safety concerns or product recalls
- Enhancing our website and services
- Administering contests, promotions, surveys, or other features
- Personalizing your experience and delivering relevant content and product offerings
- Requesting ratings and reviews of our services or products
Legal Basis for Data Collection:
Our data collection and processing adhere to legal requirements and may include:
- Fulfilling contractual obligations
- Obtaining customer consent for specific purposes
- Complying with legal mandates, such as fraud prevention or law enforcement
Opting Out:
You have the right to opt out of receiving newsletters and marketing emails at any time. To unsubscribe, simply click the 'unsubscribe' link in our marketing emails or reach out to us directly at customercare@vigogroupindia.com.
- Non-Stock Items: In the event that an item is unavailable, we will provide you with an estimated delivery timeframe and offer the option for cancellation and refund.
- Order Status: You can track the status of your order at any time, and we welcome your feedback.
- Credit/Charge Card Details: We prioritize the security of your payment information and do not store or have access to your card details. All online transactions are handled securely through PayPal.
By utilizing our website, you consent to the collection and utilization of your information as outlined in this Privacy Policy. We may periodically update this policy, with any modifications posted on this page.
For any inquiries or concerns regarding our Privacy Policy, please contact us at customercare@vigogroupindia.com.
Last updated: 16/04/2024